Identified - T3 Engineering is currently working to resolve an issue impacting T3 EFAX services. The issue has been isolated and is currently being worked by Engineering to restore full functionality.
Mar 19, 2023 - 11:44 EDT
VoIP Services
Partial Outage
90 days ago
99.23
% uptime
Today
Data Network
Operational
90 days ago
96.66
% uptime
Today
Data Center
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
Issues impacting T3 Data Network issues have been resolved - Engineering continues to monitor and investigate, however all customers that were impacted have been brought online and we are seeing normal traffic flows.
Mar 19, 11:43 EDT
Update -
We are making progress in restoring systems, as of this time we do not have a ETR. We will update accordingly as we progress.
Mar 18, 16:17 EDT
Identified -
Engineering has isolated an issue impacting T3 Services, we have multiple engineers working to resolve the issue at this time. We will update as we have a firm ETR. We apologize for any inconvenience.
Mar 18, 13:03 EDT
Resolved -
Issues impacting SWFL T1 customers in Bonita Springs and Naples have been resolved as of Sunday afternoon. We have monitored for 24 hrs and confirmed that the network is stable and we are seeing no further issues.
Any customer still experiencing problems with their T1 circuit is asked to contact Support as soon as possible to be triaged as a unique case. Our staff is following up on all tickets, but it's better that we know as fast as possible if you are still having troubles.
As of now however, we are providing an all clear on the outage incident.
Mar 13, 13:08 EDT
Update -
T3 Engineering Staff is onsite at the Central Office working on equipment there to restore service to down customers. We are still pending an ETR from Engineering in the field, but assure clients we are working to restore services as quickly as possible.
Mar 10, 17:20 EST
Identified -
T3 Engineering is aware of and working to rectify an issue impacted T1 Circuits for customers in Bonita Springs and Naples, FL.
This outage can impact Voice and Data services, depending how the customer is utilizing the T1 circuit.
Mar 10, 13:14 EST